FAQ Table of Contents
- General Questions
- How does Interactive Broadcast™ work?
- What is the cost of using your Interactive Broadcast service?
- Is there a long-term contract?
- What information about the Broadcast do I receive?
- How will I know my Broadcast is completed?
- Do I need to purchase any additional equipment to utilize your Interactive Broadcast service?
- Will you show me how to setup my first Broadcast?
- How quickly can my Interactive Broadcast account be setup?
-
|
|
|
 |
 How does Interactive Broadcast™ work? |
|
Interactive Broadcast is an easy to use, feature rich product designed to effectively reach thousands of potential voters, customers and non-profit fund doners through the telephone. Our Interactive Broadcast service provides an IVR (Interactive Voice Response) solution to dial the phone numbers of those whom you want to communicate your message to. Simply record your message, provide us with a list of phone numbers, schedule your time to broadcast and leave the rest to us. Using our automated solution will save you time and money as live agents can cost much more and you will speak your message with the same courteous tone and voice inflection from the first caller to the last.
|
|
| What is the cost of using your Interactive Broadcast service? |
|
The cost of the service is a $199 activation fee then 2.9˘* per call.
|
|
| Is there a long-term contract? |
|
No. There are no contacts. Your account is month to month and you can close your account at any time.
|
|
| What information about the Broadcast do I receive? |
|
We provide you with Broadcast Reporting sent via email of how many of your contacts were reached via live answer, voicemail, busy signal etc. How long it took to complete your Broadcast and how long contacts listened to your message.
|
|
| How will I know my Broadcast is completed? |
|
Upon completion of your Broadcast, you will be emailed reports detailing the outcome of your broadcast.
|
|
| Do I need to purchase any additional equipment to utilize your Interactive Broadcast service? |
|
No, our services require no additional equipment on your part. We handle everything. Phone lines, audio recordings, website, database, system backups, maintenance, etc. in a secure, redundant, Tier-1 grade hosted environment.
|
|
| Will you show me how to setup my first Broadcast? |
|
Absolutely, we not only provide the best product on the market with the lowest price, but our support is phenomenal. We are always here to help.
|
|
| How quickly can my Interactive Broadcast account be setup? |
|
Immediately! You simply order your Interactive Broadcast account online at
|
|
|
|
|
